By Special to the News
Eligible customers can earn a $200 bill credit while accessing practical, easy to follow
guidance on how to reduce everyday energy use.
For many Florida families, managing monthly expenses requires careful planning, and
even modest changes in household costs can make budgets feel tighter. That is why
Florida Power & Light Company (FPL) created FPL Saving Steps, a program designed
to provide eligible households with timely bill support while helping customers build
practical energy-saving habits over time.
Through FPL Saving Steps, eligible customers can receive a one-time $200 bill credit
toward a future bill while learning simple, practical ways to manage their energy use and
help keep costs as low as possible.
Who Qualifies for FPL Saving Steps?
To be eligible for the program, customers must meet the following criteria:
- Have an active FPL residential account and live at a location served by FPL
- Has not received this credit in the past. This bill credit is only available once per
account or service address. - Your household income is at or below the United Way ALICE household budget.
ALICE is a United Way measure for working families who earn too much for
some assistance programs but still have trouble covering basic needs. This
measure lets us reach more households, from single parents earning around
$60,000 a year to families of four earning under $100,000. Eligibility varies by
income, county and household size, so customers should check online to see if
they qualify. - Your account cannot have a history of fraud, such as using a false name or
tampering with your electric service.
How Does FPL Saving Steps Work?
- Check your household eligibility by using the United Way income calculator found online at FPL.com/SavingSteps. Select your state and county, enter your household income and size to see if you are at or below the ALICE threshold to be eligible for FPL Saving Steps.
- Watch a quick 15-minute video series to learn ways to save on your bill.
- Verify your income online with our agency partner, The Salvation Army.
- Receive your $200 credit. Once your eligibility is confirmed, the $200 credit will
appear on an upcoming bill, typically within one to two billing cycles.
For customers who may need more immediate or emergency support for your current
bill, FPL also helps to connect those in need with other bill assistance resources.
Customers can explore all assistance options at FPL.com/GetHelp.
Saving Steps is part of FPL’s ongoing commitment to helping customers keep their bills
as low as possible. By combining bill support with simple, practical guidance, this
program gives eligible customers tools they can use today and energy-saving habits
that can help over time.
Customers interested in seeing whether they qualify, or those who are ready to take
their first step should visit FPL.com/SavingSteps to check eligibility and get started.
By Francine Freitas at Florida Power & Light Company
Ali Moreland